
Del Webb
Del Webb Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Del Webb has 1.8 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Del Webb to a friend or colleague.
- Rating Distribution
Pros: Neighbors, Floor plan, Model.
Cons: Failure to correct common ground issues, Lack of quality, Poor quality - poor customer service - poor warranty service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Del Webb has 1.8 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Del Webb to a friend or colleague.
- Rating Distribution
Pros: Neighbors, Floor plan, Model.
Cons: Failure to correct common ground issues, Lack of quality, Poor quality - poor customer service - poor warranty service.Recent recommendations regarding this business are as follows: "donate to a local food bank instead of buying a brand new house", "Cleannup your messes.", "Beware", "Ask questions! Models are NOT WHAT YOU GET!", "Del Webb is a solid choice. Decent service, good quality and oricing".
Most users want Del Webb to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
























This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Deceitful, deceptive, not willing to take accountability and not really helpful
They were only really willing to help with one issue and sent someone to assess and give an estimate, but really quick to say they would not pay for it.
They suck
Visiting my mom and I got a parking citation for parking in the street at 7 pm. Like bruh calm down. The rule is no overnight parking on the street which is fine, but dont give me a ticket before 10 pm like what???
User's recommendation: donate to a local food bank instead of buying a brand new house
Noise. Trash. .Nails in the garage
Workmen leaving nails in my garage. Two workers claiming to be affiliated with sun city offered to do yard clean up.
They left a dozen or so of nails in my garage and under my car tires.
User's recommendation: Cleannup your messes.
Filthy house
Went to look at a house for sale and it was filthy. Sloppy construction.
Electrical not approved. Not enough cold air returns.
- Poor houses
Preferred solution: Better management
User's recommendation: Beware
Del Webb should follow up on this!
Del Webb customer services was fine, its just the person helping us, was of no help.
The doors were not offered by the sales person, And the house was too far along to modify. Im still pissed.
User's recommendation: Ask questions! Models are NOT WHAT YOU GET!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Misleading granite countertop installed
We picked our granite from a sample at design. No sample picture of what it could be was given to us.
Ive been told
What was installed is with it tolerance of the sample shown.
we should have done our research. It is not even close to the sample.
- Great neighbors and people living in communities
- You get the run around from management
Preferred solution: Replacement of counter tops
User's recommendation: Do not buy from this builder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Misleading information from design center and no resolutions
We picked a granite counter top for our kitchen from a 18x18 in sample. We were not shown any other pictures of what it could look like.
Once installed it is not even close to the granite we thought we were given. We were told that the installed granite was within tolerance of the sample shown to us and we should have done a better job researching it!
- Run around from management
Preferred solution: Replacement
User's recommendation: Do not leave design until you see and get copies of everything you luck out in a full disclosure.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Board of directors and ARC denials
We moved into this community of Cypress Falls in 2020 because we left New York state to retire and live happily in our retirement years here in North Port Florida. Unfortunatly hurricane Ian took place and left the community in need of repairs which has left us residents paying a large amount of money on trees that the board decided that should be full grown costing a lot more.
We knew that living in a HOA community came with rules but when a committee that consists of incompetent volunteers on an ARC team deny requests that are to improve your existing house. I wanted to put slider windows on the one side of my covered lanai to protect my outdoor furniture from the rain all they could say that the aesthetics were not uniformity in compliance with the community. We sent them names and addresses of other homes here that have the same windows we want to put in.We are dealing with very reputable company Precision Aluminum and Remodel that have done several other HOA communitys the same way with no objection from the board or arc committees. We have spent alot of money on upgrades for this house.
We feel it is one of the best looking aesthetically correct houses here. We are being discriminated for no reason other than jealousey. Alot of currant residents are so angry about the way the approvals are being handled that they are putting the house up for sale. Also the Access Manager is very rude and under knowledgeable on all aspects of her job.
I hope that it doesn't leave us with having to move from this community. Any and all help you can give us will be greatly appreciated. Yours truly Mr.
and Mrs. Dougals Catone 2565 Daisy Drive North Port Florida 34289

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrimation and civil rights
im was born disabled. i m trying to get my house built in plain-fled Indiana for me.
pultue homes refused. the salesman steve moon knew i was disabled. he said the bigger model home would be better i have 6 wittness . he had the model plans and asked what need to be changed then we showed him no problem then took us to the biggest lot.
we said we buy it. i gave him to checks in November second dec 3rd. 2022. they said it was a spec home and can not change the design, i called the town of Plainfield and they said it does not matter they just need permits to built a home.
the home was supposed to be started on dec 4 but they did not start it two weeks ago. josh jis boss said we should tell you 60 days ago .
i did and others, according to the state housing every builder signs a contract that they must follow the ada act. then josh emailed to day they are building two new ones in two different towns and I could pick it out then they could do it, i said no because the home will not be done until dec 2023 my family lives close to this one.
- Lied and not following the ada act
Preferred solution: have what i asked for such has windows doors toilets faucets, and doorways or lower the price of the home because to do the changes as he said i could hire my own after its finished could cost 50 thousand
User's recommendation: do not buy
Very good experience - many of my Del Webb neighbors are happy too
Del Webb is decent - Ive lived in a large FL Del Webb community for 3 years. Im very social, talk to everyone and literally hundreds of my neighbors agree - Del Webb is pretty decent to great.
Quality is good, pricing is very competitive and they build a solid, well designed home. Yes, some experienced building delays by months especially during Covid supply chain issues. A great building experience ANYWHERE is pretty rare. All considered were so glad we live in a fun, active Del Webb community!
Ps the neighbors two doors down moved from Del Webb Solara to our Del Webb.
Thats another positive example. Del Webb is a solid choice.
User's recommendation: Del Webb is a solid choice. Decent service, good quality and oricing
Lied to and nreaking the ada act
I purchaed the land in noember . In plainfield del web and then give them another check in dec.
They have not started my house until 4 weeks ago promised in april . The house was supposed to be for disabled person they refused to add things i need or change things i drove by the house it will not be done un april they are building spec homes instead working on mine.
Now my realtor found out not until july they want spec homes first. My old house has offfers but ca not take them until july
Want to find out if we can get the name of the interior trim paint color
We are redoing the interior of our house in Solera, 55+ community and Johnson Ranch and San Tan Valley. We are trying to identify the name and number for the paint used on the interior doors and trim when the house was built so we can repaint
I am not a pissed consumer.
I am not a pissed consumer, not sure where this is coming from, I did ask for another survey, which I did receive and completed, and that was it.
Construction and Repair Expert Talks
I saw the number of negative reviews and wanted to tell about our experience.
Considering the thousands of homes which have been built in Pulte/Del Webb communities the number of complaints is small. Also, consider that people who are unhappy write reviews and for the most part those are happy just enjoy their home.
We have been in Del Webb Ocala Florida communities for 13 years. Not everything is perfect but on the whole we are very happy. This community is still under construction with about 2,600 homes built and another 1200-=1400 still to be built. We think the amenities are great.
We don't use all of them but between softball, golf and poker I am very happy. Another thing that is great is that the HOA dues are very reasonable. The dues have only gone up about $ 38 per month in the 13 years we have been here. There are plenty of other activities for those with different tastes.
My wife enjoys pottery, card rooms etc. We are not much for swimming but we have two pools, a cafe in the clubhouse etc.
If you expect everything to be perfect and if you find a way to complain about something then you will be dissatisfied. But, if you are reasonable you will be very happy.I
User's recommendation: I would buy here again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Suggestions for future active adult communities for people over 55
Dear Del Webb: You build very nice communities, but they are not very user-friendly to older adults. Can you please include some of the following options in your next community:
1.
Walk in bathtubs -- lose the regular tubs, they are death traps even with grab bars
2. Pull down cabinet shelves in kitchen -- like the ones used for handicapped -- old people shrink and can't reach higher cabinets, and step stools are deadly
3. Wiring in every room for "HELP" buttons
4. Larger pantries located away from hot garages and outside walls -- everything melts in hotter climates
5.
Solar panels or solar shingles on roofs
6. Built in sunscreens on decks/patios
7. Built in security over windows and doors -- like roladen, lockable
8. Make the showers larger, flat with fold-down chairs and grab bars.
No more corner seats and slippery floors.
9. Build in heated/cooled storage room -- people have Xmas items that will melt in an outdoor storage shed
10. Build in an area for a stand-up freezer in the laundry room with more storage
11. Don't EVER use a sitting cosmetic area in the masterbath -- just put in regular storage cabinets, or better yet add some tall storage units.
This is a huge waste of space!
12. Make a spot for a safe/vault in the master closet or garage
13. Offer heavy steal screen doors for front, side, sliding doors
14. Put in higher toilets -- old people have knee problems and can't sit on the floor and get up by themselves
Please implement the changes.
I'd love to live in one of your communities without spending $200K to upgrade my house after moving in.
P. Linda Stoll
Preferred solution: Implement proposed changes/options. I'm sure new buyers would love these options.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |AC failure
My home was completed in 11/19. The air conditioner failed because of a bad solder joint and lost the refrigerant.
Del Webb wont even listen to the circumstances its past the two year warranty so Im suppose to take a hike. Folks not a caring or very good company and there warranty is very poor.
- Wont fix issues with home
Preferred solution: Full refund
User's recommendation: Beware of the worthless warranty!
About
, , , ,
Del Webb is an American home-building company that has construction projects all around the country. At Del Webb, buyers will find different housing solutions on both the coasts of the US. Along with Centex, Putle Homes, DiVosta, and John Wieland Homes and Neighborhoods, Del Webb is a brand owned by PutleGroup Inc, a company founded by Bill Pulte more than 6 decades back. Through its reliable network of suppliers and trade partners, the construction group is able to deliver unique projects to local communities across the country.

Del Webb is ranked 194 out of 1644 in Construction and Repair category
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I bought a home from DelWebb over 55 Community in April. The house was a move in ready, but it was not move in ready.
We had rodents still do dishwasher is having to be replaced. Front door is having to be fixed. The entire house needs to be repainted. The garage has still not been completed.
The pavers are a mess and I have pictures to prove it all, there is a lot more but my advice to anybody that wants to buy a home is do not go to DelWebb community. The old saying buyer beware. I’ve been here six months and it’s still not done. I ended up in hospital and they think the rodents may have been part of the problem which caused an infection Warranty Dept are crap the company lies.
You can’t get in touch with Ryan Marshall who is the CEO he doesn’t want to belittle himself. I’m not the only one in this community that is having problems.
There are a lot of us, but I’m the only one that’s writing about it. The HOA shame on me, I just should’ve known Better.